Privacy Policy

Last Updated: August 2026

iTCH Bakery & Florists (“iTCH”, “we”, “us”, or “our”) respects the privacy of visitors using our website.

This Privacy Policy provides general information about how information submitted or generated through our website may be handled.

Information We May Collect

When you use our website, we may receive information that you choose to provide, such as:

• Name
• Contact details
• Delivery or billing information
• Order or enquiry details
• Information submitted through forms on the website

Certain technical information may also be generated when you access the website, such as browser, device, IP address, and website usage information.

How Information May Be Used

Information collected through the website may be used to:

• Process orders and enquiries
• Respond to customer requests
• Provide requested products or services
• Communicate regarding an order or enquiry
• Support the operation and improvement of the website
• Maintain appropriate business records
• Meet applicable legal or regulatory requirements

Sharing of Information

Information may be shared with relevant service providers where necessary to operate the website, process transactions, fulfil orders, arrange deliveries, or provide requested services.

Information may also be disclosed where required by applicable law or a competent authority.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, legal, or regulatory purposes.

Third-Party Services and Links

Our website may contain links to or use services provided by third parties. The handling of information by such third parties may be subject to their own privacy policies and terms.

Cookies

Our website may use cookies and similar technologies to support website functionality and improve the browsing experience.

Please refer to our Cookie Policy for further information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, together with an updated revision date where appropriate.

Contact Us

If you have questions regarding this Privacy Policy or information submitted through our website, please contact iTCH Bakery & Florists using the contact details available on our website.